Data and privacy
Privacy Policy | What We Collect, Why, And How Long We Keep It
Cincinnati Custom Built-Ins collects your name, phone, email and the room you are asking about, and nothing else.
10 years and 1,310-plus clients, and we have never needed to do anything with an inquiry except answer it. This page says exactly what we hold and for how long.
What we hold, how long we keep it, and how to have it deleted. Updated October 2026.
Get a quote
Tell us the room and we will come and measure it. No charge for the visit or the drawings.
What this website collects
The quote form on this site collects your name, phone number, email address, the service you are interested in and your town or neighborhood. It collects nothing else.
We use that information to respond to your inquiry and to arrange a survey. We do not sell it, rent it or share it with third parties for marketing.
Cookies, analytics and embedded content
This site sets no advertising cookies of its own and runs no advertising trackers.
Every page carries a Google Maps embed in the footer showing the area we cover. When that map loads, Google receives your IP address and may set its own cookies, under Google's privacy policy rather than ours. The map is lazy-loaded, so it does not load at all unless you scroll down to it.
If analytics are added in future, this policy will be updated before they go live and the provider will be named here.
How long we keep it
Inquiries that do not become projects are kept for twelve months and then deleted.
Project records, including drawings, specifications and finish details, are kept for longer so that later work in the same house can be matched to the earlier work.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email quotes@cincinnaticustombuiltins.com and we will deal with it.
If you ask us to delete your details we will do so, except where we are required to retain records for tax or legal purposes.
Security
Inquiry details are held in systems protected by access controls. No transmission over the internet is completely secure, and we do not claim otherwise.
Please do not send payment card details by email or through this website's form.